Mattresses, pillows and bedding related items cannot be returns for health and hygiene reasons once they have been opened. We therefore recommend you carefully review the purchase as we will not be able to accept the return of these products after they have been opened or clearly used.

We do not accept returns for made to order goods (e.g. customised items such as adjustable beds).

If upon inspection of the returned goods, we find any of the above has been breached, we reserve the right to return the item to you at your expense and no refund will be given. If the item is returned to us in accordance with our terms and conditions outlined above, a refund will be provided minus the charges listed below.