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Poor customer service

Mattress delivered by UPS, left out in street unsecured and open to elements . When I advised them that was not secure or appropriate to leave a mattress for days like that they told me it was and contact furniture home if I didn’t like it. I’ve contacted you 24 hrs ago and still no reply…… Hope you like soggy wet mattress returns. Oh and before you say it I did try to arrange delivery to avoid this problem
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